Terms of service

Wyde Footwear AB

Last updated: February 10th, 2026.

1. Overview

This website is operated by Wyde Footwear AB, registered in Sweden with organization number 559388-7887. Throughout this document, the terms “we,” “us,” and “our” refer to Wyde Footwear AB.

Wyde Footwear offers this website, including all information, tools, and services available from this site, to you (the “User”), conditioned upon your acceptance of the terms, conditions, policies, and notices stated herein.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

2. Eligibility

By agreeing to these Terms, you represent that you are at least 18 years of age or the age of majority in your jurisdiction. If you are under the age of majority, you may only use this site with the consent and supervision of a parent or legal guardian.

You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any applicable laws in your jurisdiction. A breach of any of these Terms will result in immediate termination of your access to our services.

3. Payment Methods

All payment transactions on our website are processed through Shopify Payments. The following payment methods are accepted:

Credit and debit cards (Visa, Mastercard, American Express)
PayPal
Klarna
Apple Pay and Google Pay (where available)

All prices are displayed in the applicable currency based on your location. Payment is due at the time of purchase. We reserve the right to modify accepted payment methods at any time without prior notice.

4. Pricing, Product Information and Errors

Prices for our products are subject to change without notice. We make every effort to display accurate product information, including descriptions, images, pricing, and availability. However, we do not warrant that product descriptions, pricing, or other content on the site is accurate, complete, reliable, current, or error-free.

Pricing errors: In the event of an obvious pricing error, typographical mistake, or incorrect product information on our website, we reserve the right to correct any such errors and to cancel or refuse any orders placed based on incorrect information — even after you have received an order confirmation. If your order is affected, we will notify you and offer a full refund. An error is considered obvious when, for example, a product is listed at a price significantly below its known market value, or when a promotional offer contains terms that are clearly unintended.

Product images: We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your device’s display of any color will be perfectly accurate.

We reserve the right to limit the quantities of any products or services that we offer, and to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

5. Orders and Billing

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified in fraud detection. We may limit or cancel quantities purchased per person, per household, or per order.

If we make a change to or cancel an order, we will attempt to notify you using the contact information provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

6. Shipping and Delivery

Shipping and delivery terms, including estimated delivery times, shipping costs, and available shipping methods, are outlined on our Shipping Policy page. By placing an order, you agree to the terms set forth in our Shipping Policy.

Risk of loss and title for items purchased from us pass to you upon delivery to the carrier. We are not responsible for delays caused by the carrier, customs processing, or events outside our control.

Estimated delivery times are provided as guidance only and are not guaranteed. Delivery dates may vary depending on your location and the shipping method selected.

7. Pre-Orders and Backorders

From time to time, we may offer products for pre-order or accept orders for products that are temporarily out of stock (backorders). By placing a pre-order or backorder, you acknowledge and agree to the following:

Estimated shipping dates are provided as guidance and may be subject to change due to production or logistics delays.
We will notify you by email if there are significant delays to your expected shipping date.
You may cancel a pre-order or backorder at any time before the item has shipped and receive a full refund.
Payment may be processed at the time of ordering or at the time of shipment, depending on the payment method used.

8. Returns and Refunds

Our returns and refund terms are set forth in our separate Refund Policy, which is incorporated into these Terms by reference. Please review our Refund Policy before making a purchase.

For customers within the European Union and the European Economic Area, you have the right to withdraw from your purchase within 14 days of receiving the goods, in accordance with the EU Consumer Rights Directive (ångerrätt). Further details are provided in our Refund Policy.

9. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, photographs, videos, product designs, educational materials, and software — is the property of Wyde Footwear AB or its content suppliers and is protected by Swedish and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our website without our prior written consent, except as follows:

Your browser may temporarily cache copies of materials for personal, non-commercial use.
You may share links to our website content on social media, provided you do not alter the content.

Any unauthorized use of our intellectual property may result in legal action. If you believe any content on our site infringes your intellectual property rights, please contact us at support@wydefootwear.com.

10. Privacy and Data Protection

Your privacy is important to us. Your submission of personal information through our website is governed by our Privacy Policy, which complies with the EU General Data Protection Regulation (GDPR) and applicable Swedish data protection laws.

By using our website, you consent to our use of cookies and similar tracking technologies as described in our Cookie Policy. You may manage your cookie preferences through the consent banner on our website or through your browser settings.

For full details on how we collect, use, store, and protect your personal data, please refer to our Privacy Policy.

11. User Content and Submissions

If you submit content to us — including reviews, comments, suggestions, photos, or other materials — you grant Wyde Footwear AB a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute such content in any media.

You agree that your submissions will not violate any rights of any third party, including copyright, trademark, or privacy rights. You further agree that your submissions will not contain unlawful, defamatory, or obscene material, or any malware. You are solely responsible for the content of your submissions.

We may, but have no obligation to, monitor, edit, or remove content that we determine to be in violation of these Terms or otherwise objectionable.

12. Third-Party Links and Tools

Our website may contain links to third-party websites and provide access to third-party tools over which we have no control. These links and tools are provided for your convenience only. We do not endorse and are not responsible for the content, policies, or practices of any third-party websites or services.

Your use of third-party tools and websites is entirely at your own risk and is subject to the terms and conditions of those third parties. We shall have no liability whatsoever arising from your use of third-party tools or services.

13. Prohibited Uses

In addition to other restrictions set forth in these Terms, you are prohibited from using the site or its content:

For any unlawful purpose or to solicit others to participate in any unlawful acts.
To violate any applicable local, national, or international laws or regulations.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To harass, abuse, insult, harm, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
To submit false or misleading information.
To upload or transmit viruses or any other type of malicious code.
To collect or track the personal information of others, or to spam, phish, or scrape.
To interfere with or circumvent the security features of the website or any related website.

We reserve the right to terminate your use of the service for violating any of these prohibited uses.

14. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant that the results obtained from the use of the service will be accurate or reliable. We reserve the right to remove the service for indefinite periods or cancel the service at any time without notice.

15. Limitation of Liability

In no event shall Wyde Footwear AB, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products purchased through the service.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such jurisdictions shall be limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Wyde Footwear AB and its officers, directors, employees, agents, partners, suppliers, and affiliates from any claim or demand, including reasonable legal fees, made by any third party arising from your breach of these Terms, your use of the service, or your violation of any law or the rights of a third party.

17. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

18. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our website and services.

If we determine, in our sole judgment, that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. Upon termination, you remain liable for all amounts due up to and including the date of termination, and we may deny you access to our services.

Obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement.

19. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Sweden.

20. Dispute Resolution

In the event of a dispute that cannot be resolved directly between Wyde Footwear AB and the customer, the following avenues are available:

Swedish National Board for Consumer Disputes (ARN): We encourage customers to submit their dispute to ARN (Allmänna reklamationsnämnden) for independent resolution.
EU Online Dispute Resolution (ODR): Customers within the EU can also use the European Commission’s ODR platform at https://ec.europa.eu/consumers/odr.

We are committed to resolving any issues in good faith and encourage customers to contact us directly at support@wydefootwear.com before pursuing formal dispute resolution.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy, Cookie Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Wyde Footwear AB regarding your use of the website and services, superseding any prior agreements or communications.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party. The failure of Wyde Footwear AB to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

22. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Material changes will be communicated through a notice on our website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

You can review the most current version of the Terms of Service at any time on this page.